Can the hotel sign for my voucher if it arrives before me?
I need to have my vouchers sent by Fedex to my hotel in Japan. They will arrive before me. Can th...about 3 years ago1 answer4670 viewsabout 3 yearsPocket Wifi Location Change
Hi Daniel-san, 4 days ago, my flight to Haneda Airport has been cancelled but I was able to rebo...about 3 years ago1 answer5022 viewsabout 3 yearsDelivery Time to Portugal
Hi! I have just ordered my japan rail pass! How long is the estimate delivery time to Portugal?...about 3 years ago1 answer4672 viewsabout 3 yearsNot received confirmation
Has anyone had issues ordering a JR pass? I ordered 5 for my family yesterday and haven’t receive...about 3 years ago1 answer4560 viewsabout 3 yearsWhich rail passes are best
Hello, 2 of us are traveling to Japan in May: These are the train trips we need to take: 1. Sat...about 3 years ago1 answer4222 viewsabout 3 yearsMeet & Greet Service question
Dear Daniel, I am considering purchasing the Meet & Greet Service for my family and I when w...about 3 years ago1 answer4168 viewsabout 3 yearsTracking Number Ref.
Hi, Can you please provide me the tracking number for Order Ref. #1792623. We Purchased our JR P...about 3 years ago1 answer4847 viewsabout 3 yearsCan I use JR Pass to explore Hokkaido starting at Hakodate to Sh...
Hi Daniel-San, I plan to order the JR Pass to visit Hokkaido with my family and would like to kn...about 3 years ago2 answers5215 viewsabout 3 yearsMeet and Greet services
Hello, Can the Meet and Greet service representative assist with Takkyubin service as well as lug...about 3 years ago1 answer4441 viewsabout 3 yearsStrollers in Shinkansen
We will be traveling to Japan in April and noticed there are some new rules for oversized baggage...about 3 years ago1 answer6684 viewsabout 3 yearsWrong pronoun on the pass
Hello, I put the wrong pronoun on the JR pass, I put Mr instead of Miss, the name is correct jus...about 3 years ago1 answer4875 viewsabout 3 yearsMt Fuji trip on JR Pass
Hello! I hope everyone is having an awesome day! We will be in Japan on 05/08 to 05/16/2023 - Ho...about 3 years ago1 answer4883 viewsabout 3 yearsBuying JR East Pass
Hello Daniel-San Today is the 1st day of March, can't wait to start my trip to Japan in May! This...about 3 years ago4 answers5842 viewsabout 3 yearsHow often do shinkansen trains pass?
I know it depends on the station, but on Kyoto, Osaka and Tokyo? Do they pass regularly or I woul...about 3 years ago1 answer5481 viewsabout 3 yearsPocket Wifi Location Change
Hello, I purchased a pocket wifi that is scheduled to be picked up at Haneda as that is where my...about 3 years ago1 answer4133 viewsabout 3 yearsJR any reason cancellation protection
If our trip is cancelled for whatever reason, do we return the exchange order to get the 100% ref...about 3 years ago1 answer8431 viewsabout 3 yearsWhat pass to choose
Hi, I need a bit more advice on what pass to choose, we will be doing those travels : in 4 to 6...about 3 years ago1 answer4527 viewsabout 3 yearsRenting Car in Hokkaido
Which website is do you recommend to rent private car in Hokkaido for 1 week? Also California lic...about 3 years ago1 answer5095 viewsabout 3 yearsNarita Airport to Shin Nihonbashi
Hi, may i confirm there is direct train from narita airport to shin nihonbashi station? If yes, w...about 3 years ago2 answers5259 viewsalmost 3 yearsExchange order
Good evening. Our flight keeps changing and is later than the original time. How late will I be a...about 3 years ago5 answers5041 viewsabout 3 years
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