Suitcase Reuse/Disposal Service
I'm traveling from the West to East of Japan with the JR Pass visiting several cities and am curr...almost 3 years ago3 answers16713 views7 monthsTokyo & Osaka
We are traveling in April. arriving at Heneda airport in Tokyo for 4 nights then to Osaka for tw...almost 3 years ago3 answers3536 viewsalmost 3 yearsIs it worth buying a JR pass
Hi! We are flying to Japan for one week and our travel plan looks like that: Tokyo-Kioto-Osaka-To...almost 3 years ago1 answer3915 viewsover 2 yearsDifference of JP Rail Pass and National/Regional Pass
Hello Community! My partner and I will betraveling in Japan from May 19th - June 3rd and cannot ...almost 3 years ago2 answers5048 viewsalmost 3 yearsCan the hotel sign for my voucher if it arrives before me?
I need to have my vouchers sent by Fedex to my hotel in Japan. They will arrive before me. Can th...almost 3 years ago1 answer4040 viewsalmost 3 yearsPocket Wifi Location Change
Hi Daniel-san, 4 days ago, my flight to Haneda Airport has been cancelled but I was able to rebo...almost 3 years ago1 answer4329 viewsalmost 3 yearsDelivery Time to Portugal
Hi! I have just ordered my japan rail pass! How long is the estimate delivery time to Portugal?...almost 3 years ago1 answer4064 viewsalmost 3 yearsNot received confirmation
Has anyone had issues ordering a JR pass? I ordered 5 for my family yesterday and haven’t receive...almost 3 years ago1 answer3925 viewsalmost 3 yearsWhich rail passes are best
Hello, 2 of us are traveling to Japan in May: These are the train trips we need to take: 1. Sat...almost 3 years ago1 answer3500 viewsalmost 3 yearsMeet & Greet Service question
Dear Daniel, I am considering purchasing the Meet & Greet Service for my family and I when w...almost 3 years ago1 answer3575 viewsalmost 3 yearsTracking Number Ref.
Hi, Can you please provide me the tracking number for Order Ref. #1792623. We Purchased our JR P...almost 3 years ago1 answer4151 viewsalmost 3 yearsCan I use JR Pass to explore Hokkaido starting at Hakodate to Sh...
Hi Daniel-San, I plan to order the JR Pass to visit Hokkaido with my family and would like to kn...almost 3 years ago2 answers4518 viewsalmost 3 yearsMeet and Greet services
Hello, Can the Meet and Greet service representative assist with Takkyubin service as well as lug...almost 3 years ago1 answer3795 viewsalmost 3 yearsStrollers in Shinkansen
We will be traveling to Japan in April and noticed there are some new rules for oversized baggage...almost 3 years ago1 answer5564 viewsalmost 3 yearsWrong pronoun on the pass
Hello, I put the wrong pronoun on the JR pass, I put Mr instead of Miss, the name is correct jus...almost 3 years ago1 answer4292 viewsalmost 3 yearsMt Fuji trip on JR Pass
Hello! I hope everyone is having an awesome day! We will be in Japan on 05/08 to 05/16/2023 - Ho...almost 3 years ago1 answer4201 viewsalmost 3 yearsBuying JR East Pass
Hello Daniel-San Today is the 1st day of March, can't wait to start my trip to Japan in May! This...almost 3 years ago4 answers5158 viewsalmost 3 yearsHow often do shinkansen trains pass?
I know it depends on the station, but on Kyoto, Osaka and Tokyo? Do they pass regularly or I woul...almost 3 years ago1 answer4714 viewsalmost 3 yearsPocket Wifi Location Change
Hello, I purchased a pocket wifi that is scheduled to be picked up at Haneda as that is where my...almost 3 years ago1 answer3565 viewsalmost 3 yearsJR any reason cancellation protection
If our trip is cancelled for whatever reason, do we return the exchange order to get the 100% ref...almost 3 years ago1 answer7579 viewsalmost 3 years
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