I ordered a pass today, and I need it in two days? What if it doesn't arrive on time?
Back to General Japan Travel
Delivery speeds to USA
cguan17
over 12 years ago
1 answer
mari
1950 posts
1679 likes
over 12 years ago
Hi there,
While we cannot guarantee delivery speeds once orders have left our offices, our delivery partner Fedex does have an excellent service to the US and is usually extremely efficient. You should expect to receive your rail pass during Thursday morning.
Please note that Fedex will require a signature on delivery so please ensure someone is available to receive your pass.
If your pass does not arrive in time for your departure, please contact [email protected] where we will be able to offer you several options including refunding your order or re-routing it to your next destination.
I hope this helps!
Looking for more information? Search the forum
Select Category
Instant Quote
Starting from $336.00 for 7 days of unlimited Japan Rail travel
Can’t find the answer?
Learn from over 18042 questions about the Japan Rail Pass, or ask our Japan Rail travel experts
Ask Question- 1
- 2
- 3
- 4
- 5
Popular Questions
Get pocket Wifi in Japan
Visit us on Facebook
Get inspired for your visit to Japan by following us on Instagram and don't forget your own shots once you are there.
Find out where to buy the japan rail pass online.
Order your JRPass Now!
We have special prices for children and great first class options. See all tickets or see our range of Regional Passes