I bought a JR Pass last week and it was shipped on Thursday. However, there was an error with FedEx and I did not receive the pass before the weekend. Now the fedex facilities are closed today (Sunday) and Monday for the Labor Day holiday. My flight for Japan leaves early in the morning before they will be open again, meaning I have no way to get my pass before I leave. Is there any way for me to get the pass once I am in Japan??
Any help is greatly appreciated!
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Rail Pass Not Delivered In Time
Lauryn94
about 6 years ago
1 answer
Daniel-san
18919 posts
6944 likes
about 6 years ago
Hi Lauryn94,
I'm sorry to hear that! Please contact our sales team via [email protected] with your order# and we'll be happy to assist you.
Kind regards,
Daniel
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