Tracking Number Ref.
Hi, Can you please provide me the tracking number for Order Ref. #1792623. We Purchased our JR P...almost 3 years ago1 answer4566 viewsalmost 3 yearsCan I use JR Pass to explore Hokkaido starting at Hakodate to Sh...
Hi Daniel-San, I plan to order the JR Pass to visit Hokkaido with my family and would like to kn...almost 3 years ago2 answers5002 viewsalmost 3 yearsMeet and Greet services
Hello, Can the Meet and Greet service representative assist with Takkyubin service as well as lug...almost 3 years ago1 answer4182 viewsalmost 3 yearsStrollers in Shinkansen
We will be traveling to Japan in April and noticed there are some new rules for oversized baggage...almost 3 years ago1 answer6206 viewsalmost 3 yearsWrong pronoun on the pass
Hello, I put the wrong pronoun on the JR pass, I put Mr instead of Miss, the name is correct jus...almost 3 years ago1 answer4646 viewsalmost 3 yearsMt Fuji trip on JR Pass
Hello! I hope everyone is having an awesome day! We will be in Japan on 05/08 to 05/16/2023 - Ho...almost 3 years ago1 answer4612 viewsalmost 3 yearsBuying JR East Pass
Hello Daniel-San Today is the 1st day of March, can't wait to start my trip to Japan in May! This...almost 3 years ago4 answers5614 viewsalmost 3 yearsHow often do shinkansen trains pass?
I know it depends on the station, but on Kyoto, Osaka and Tokyo? Do they pass regularly or I woul...almost 3 years ago1 answer5209 viewsalmost 3 yearsPocket Wifi Location Change
Hello, I purchased a pocket wifi that is scheduled to be picked up at Haneda as that is where my...about 3 years ago1 answer3804 viewsalmost 3 yearsJR any reason cancellation protection
If our trip is cancelled for whatever reason, do we return the exchange order to get the 100% ref...about 3 years ago1 answer8030 viewsalmost 3 yearsWhat pass to choose
Hi, I need a bit more advice on what pass to choose, we will be doing those travels : in 4 to 6...about 3 years ago1 answer4128 viewsalmost 3 yearsRenting Car in Hokkaido
Which website is do you recommend to rent private car in Hokkaido for 1 week? Also California lic...about 3 years ago1 answer4812 viewsabout 3 yearsNarita Airport to Shin Nihonbashi
Hi, may i confirm there is direct train from narita airport to shin nihonbashi station? If yes, w...about 3 years ago2 answers4997 viewsalmost 3 yearsExchange order
Good evening. Our flight keeps changing and is later than the original time. How late will I be a...about 3 years ago5 answers4746 viewsabout 3 yearsWhich passes (JR & Regional) is recommended?
Hello Daniel-san, We will be visiting Japan for the first time in late March this year. Expert a...about 3 years ago1 answer4510 viewsabout 3 yearsTokyo Wide 3 day pass
Hello, I’ll be passing through tokyo for about 4-5 days at the end of april. I’m trying to decid...about 3 years ago1 answer4743 viewsabout 3 yearsmr
I live in Thailand, and I plan to travel to Japan in November 2023. I shall be in Kyoto from 5th ...about 3 years ago1 answer4710 viewsabout 3 yearsSendai city
There is a one day Sendai City pass and I wanted to know if the same stations for local sites wou...about 3 years ago1 answer5306 viewsabout 3 yearsDelivery Time
Hello. It is 02/02/2023 here in Hawaii and tomorrow will be the start of our weekend. If I purch...about 3 years ago1 answer4603 viewsabout 3 yearsValidation time
Good morning: My partner and I will be traveling to Japan in August and we want to buy the JRP o...about 3 years ago2 answers4455 viewsabout 3 years
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