Delivery Question
Hello Daniel-San! I ordered rail passes today (2.25.2020) at 4pm PST and my flight is on 3.2.202...about 6 years ago2 answers9547 viewsalmost 4 yearsCharged Twice
Hello, I bought two JR passes last year but noticed I was charged twice. I sent an email to JR s...about 6 years ago1 answer10941 viewsabout 6 years24 Days
Hello! This is my 2nd time in Japan and wanted to have a longer trip. My wife and I will have 24...about 6 years ago1 answer10028 viewsabout 6 yearsShiroishi Station - Miyagi Prefecture
Howdy, I was looking at doing Fox Village on the way up from Tokyo to Sendai ( so I don't have to...about 6 years ago1 answer10361 viewsabout 6 years2 POCKET WIFI
Hello! I want to rent 2 pocket wifi, but when I´m making the purchase of 4 jr pass I don´t see an...about 6 years ago1 answer9437 viewsabout 6 yearsNagoya to Takayama
Hi! I intend to travel with my family from Nagoya to visit Shirakawa-go and Tateyama but I am not...about 6 years ago1 answer9690 viewsabout 6 yearsCancel
How can I cancel the JRPass, I wrote a message but I did receive the answer. Let me know what i...about 6 years ago1 answer8754 viewsabout 6 yearsJR PASS = Pasmo or Suico?
Can my JR Pass be used just like Pasmo or Suico for train transportation around Tokyo?about 6 years ago1 answer9586 viewsabout 6 yearsJapan trip for 2 months
Hello My name is Ekky and I plan on going travel for 2 months in Japan starting on 31st March. ...about 6 years ago1 answer12709 viewsover 5 yearsCan you help me make the right choice?
Hello all, I need your advice on the different types of transportation cards that you can get in...about 6 years ago3 answers9140 viewsabout 6 yearsTicket
Hello, I bought a ticket for use in March 2020. However, if my trip is canceled because of the co...about 6 years ago1 answer8529 viewsabout 6 yearsNarita Kyoto
Hello. I plan to travel Narita airport to Kyoto on May 7th afternoon. I plan the trip back from K...about 6 years ago1 answer8526 viewsabout 6 yearsPocket WiFi
I’ve received our JR pPass vouchers and the pocket Wi-fi voucher. It says collect at Narita T2 an...about 6 years ago1 answer9331 viewsabout 6 yearsTokyo - Osaka - Kyoto - Japan
Hi, Need assistance. Will be travelling to Japan in March. Itinerary: 1) Haneda Airport to Toky...about 6 years ago1 answer9589 viewsabout 6 yearsSIM card
There is a very negative review from a tourist from Germany regarding the SIM card which can be o...about 6 years ago3 answers10905 viewsover 2 yearsRound trip travel advice from Tokyo to Tochigi
Hi, I am visiting Tokyo in September and need to visit Tochigi on a Friday for work. I will be w...about 6 years ago1 answer8664 viewsover 5 yearsTokyo-Osaka-Kyoto-Osaka
Hallo Daniel, I plan to visit to Japan in April for 7 days and will arrive in Haneda Airport-Tok...about 6 years ago2 answers9059 viewsover 5 yearsAdvance Reservation
Hello, This is our second time using jrpass.com and we love the ease, and service! We are arrivin...about 6 years ago1 answer8458 viewsabout 6 yearspocket wifi pick up
if I am arriving to Narita airport, what terminal should I request for pocket wifi pick up? than...about 6 years ago1 answer8530 viewsabout 6 yearsRegional Pass East South Hokkaido or JRPass 14 day
Hello, i can decide if is better for me to take the Regional pass (6days in 14) or the JRPass 14...about 6 years ago1 answer8654 viewsabout 6 years
Please note: We are only able to handle order related enquiries via our online direct support. Commercial advertising is prohibited as per our website terms
Instant Quote
Starting from £248.00 for 7 days of unlimited Japan Rail travel
Can’t find the answer?
Learn from over 19042 questions about the Japan Rail Pass, or ask our Japan Rail travel experts
Ask Question- 1
- 2
- 3
- 4
- 5
Popular Questions
Get pocket Wifi in Japan
Visit us on Facebook
Get inspired for your visit to Japan by following us on Instagram and don't forget your own shots once you are there.
Find out where to buy the japan rail pass online.
Order your JRPass Now!
We have special prices for children and great first class options. See all tickets or see our range of Regional Passes