Cancellation Inquiry
Hello, I would like to cancel my unused 21 day pass and I have messaged [email protected] about...over 4 years ago1 answer6877 viewsover 4 yearsJRpass Reprogramming
Hello I bought a 14-day JRpass to be activated on my trip to Japan in mid-March. For reasons of p...over 4 years ago1 answer6627 viewsover 4 yearsDelivery Question
Hello Daniel-San! I ordered rail passes today (2.25.2020) at 4pm PST and my flight is on 3.2.202...almost 5 years ago2 answers6448 viewsover 2 yearsCharged Twice
Hello, I bought two JR passes last year but noticed I was charged twice. I sent an email to JR s...almost 5 years ago1 answer7141 viewsalmost 5 years24 Days
Hello! This is my 2nd time in Japan and wanted to have a longer trip. My wife and I will have 24...almost 5 years ago1 answer6355 viewsalmost 5 yearsShiroishi Station - Miyagi Prefecture
Howdy, I was looking at doing Fox Village on the way up from Tokyo to Sendai ( so I don't have to...almost 5 years ago1 answer6994 viewsalmost 5 years2 POCKET WIFI
Hello! I want to rent 2 pocket wifi, but when I´m making the purchase of 4 jr pass I don´t see an...almost 5 years ago1 answer6445 viewsalmost 5 yearsNagoya to Takayama
Hi! I intend to travel with my family from Nagoya to visit Shirakawa-go and Tateyama but I am not...almost 5 years ago1 answer6412 viewsalmost 5 yearsCancel
How can I cancel the JRPass, I wrote a message but I did receive the answer. Let me know what i...almost 5 years ago1 answer5937 viewsalmost 5 yearsJR PASS = Pasmo or Suico?
Can my JR Pass be used just like Pasmo or Suico for train transportation around Tokyo?almost 5 years ago1 answer6278 viewsalmost 5 yearsJapan trip for 2 months
Hello My name is Ekky and I plan on going travel for 2 months in Japan starting on 31st March. ...almost 5 years ago1 answer8778 viewsabout 4 yearsCan you help me make the right choice?
Hello all, I need your advice on the different types of transportation cards that you can get in...almost 5 years ago3 answers6114 viewsalmost 5 yearsTicket
Hello, I bought a ticket for use in March 2020. However, if my trip is canceled because of the co...almost 5 years ago1 answer5481 viewsalmost 5 yearsNarita Kyoto
Hello. I plan to travel Narita airport to Kyoto on May 7th afternoon. I plan the trip back from K...almost 5 years ago1 answer5381 viewsalmost 5 yearsPocket WiFi
I’ve received our JR pPass vouchers and the pocket Wi-fi voucher. It says collect at Narita T2 an...almost 5 years ago1 answer6435 viewsalmost 5 yearsTokyo - Osaka - Kyoto - Japan
Hi, Need assistance. Will be travelling to Japan in March. Itinerary: 1) Haneda Airport to Toky...almost 5 years ago1 answer6029 viewsalmost 5 yearsSIM card
There is a very negative review from a tourist from Germany regarding the SIM card which can be o...almost 5 years ago3 answers7323 viewsabout 1 yearRound trip travel advice from Tokyo to Tochigi
Hi, I am visiting Tokyo in September and need to visit Tochigi on a Friday for work. I will be w...almost 5 years ago1 answer5183 viewsabout 4 yearsTokyo-Osaka-Kyoto-Osaka
Hallo Daniel, I plan to visit to Japan in April for 7 days and will arrive in Haneda Airport-Tok...almost 5 years ago2 answers5834 viewsabout 4 yearsAdvance Reservation
Hello, This is our second time using jrpass.com and we love the ease, and service! We are arrivin...almost 5 years ago1 answer5495 viewsalmost 5 years
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