Hi I was order JR Pass Yesterday Friday, and I just found that my name is wrong. Example like givename SokSerey and surname Sang but I was write as Sang SokSerey so if there any problems?
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Wrong name
Serey
over 1 year ago
2 answers
Daniel-san
18919 posts
6945 likes
over 1 year ago
Hi there,
This is a care where likely it will be fine - but maybe not. Best to contact our support team, so we can verify ahead of time.
Kind regards,
Daniel
Serey
2 posts
0 likes
over 1 year ago
I did email your team and didn’t get reply back yet! Maybe because of weekend. Hope it will be okay
Looking forward to heard from your team.
Best,
Serey
Daniel-san
18919 posts
6945 likes
over 1 year ago
Hi Serey,
Our processing team is available Mon-Fri, so you should get a reply tomorrow.
Kind regards,
Daniel
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