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JR Tokyo Wide Pass - Unable to register saying half-width characters

rimara123@yahoo.com
[email protected]
8 months ago
1 answer

Hi Support,
May i check how to register if you have this kind of sample format name below.

Firstname: Juan Carlos
Middlename: Morales
Lastname: Estado

Alexis
Alexis
1050 posts
8 months ago
Expert

Hi there,

Thank you for your post. Have you tried hyphenating Juan-Carlos? Maybe the issue is the spacing. Unfortunately I am not of much use as we do not offer the Tokyo Wide Pass on our website.

Kind regards,

Alexis


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