How do I request a refund?
Our vacation plans have changed due to the situation in Asia. How do I go about requesting for a...over 5 years ago1 answer8968 viewsover 5 yearsOsaka-Kyoto-Tokyo-Fujimi-Tokyo-Osaka Regional Pass?
Hi, These are the cities that I plan to travel within 7 days: Osaka-Kyoto-Tokyo-Fujimi-Tokyo-Osak...over 5 years ago2 answers8362 viewsover 5 yearsKansai Wide Area Pass for more than 5 days.
If staying in the Kansai area for more than 5 days, can you purchase the Kansai Wide Area Pass wi...over 5 years ago4 answers8946 viewsover 5 yearsExtending trip 14 day pass to 21 day pass
I wanted to find out if it is possible to extend my 14 day pass to a 21 day pass? I'm from the US...over 5 years ago1 answer8457 viewsover 5 yearsNRT to Osaka to Kyoto to Tokyo
Hello! We're a group of 7 travelling to Japan from March 7th to March 20th. We will be arriving i...over 5 years ago1 answer8509 viewsover 5 years14 day stay in Japan
Dear Daniel-san, we will travel to Japan from the 10th until 24th March. We will arrive in Tokyo...over 5 years ago1 answer8280 viewsover 5 yearsHakone Free Pass / Suica Card
Hi Daniel San I would like to know: 1) Can the Hakone Free Pass be purchased at the Kansai Airp...over 5 years ago1 answer10988 viewsover 5 years14 day JR Pass or Regional Passes
Hi, we are in Japan from July 10 to July 27, starting in Tokyo and ending in Fukuoka. We would li...over 5 years ago1 answer8137 viewsover 5 yearsTrain pass
Hi Day 1 We are flying into Osaka ITM Then need to take train into Osaka kita ward where we are s...over 5 years ago3 answers8597 viewsover 5 yearsKobe, hiroshima, osaka, nara and kyoto
Hello there!! :) I have plans to travel to hiroshima, kobe, nara, osaka and kyoto. Which is the ...over 5 years ago2 answers10442 viewsover 5 yearsOsaka - Ebara (for Kannabe) - Osaka - Nara - Osaka - Kobe - Osaka
Hi, Is it worth it to purchase a JR pass or a regional JR pass for the following: Day 1: Kansai ...over 5 years ago1 answer8850 viewsover 5 yearsOsaka-Nara-Kyoto-Osaka
Hi, could you please advise what type of travel passes/tickets I should purchase for my 8 day tri...over 5 years ago3 answers8575 viewsover 5 yearsExtending trip outside JR East travel area
I am intending travelling from Narai via Nagano to Kanazawa on a JR east pass (5 days use within ...over 5 years ago1 answer8213 viewsover 5 yearsTokyo-Osaka-Kumano Kodo-Osaka-Kyoto-Tokyo
Hi, My boyfriend and I are coming to Japan in March with the following itinerary: March 25-27: ...over 5 years ago1 answer8197 viewsover 5 yearsTokyo and beyond
Is there a regional pass that includes Tokyo, Kyoto, Osaka, and areas between or is the National ...over 5 years ago1 answer8169 viewsover 5 yearsOsaka-Nara-Kyoto-Hiroshima 8 days 7 nights
Hi, my tentative itinerary as per below and like to seek for your advise on which JR pass should ...over 5 years ago1 answer7851 viewsover 5 yearspurchasing a 7 day pass
How much in advance must I purchase the pass before coming to Japan?over 5 years ago1 answer6821 viewsover 5 yearsRegional green?
Are regional passes available in Green?over 5 years ago1 answer7640 viewsover 5 yearsSuica Card
Hi I want to know if it’s possible to travel from tokyo to gotemba by bus using suica card? and c...over 5 years ago1 answer8579 viewsover 5 yearsRoger
I am visiting Kyushu for 2 weeks in April and will stay in Fukuoka for one week then Kumamoto for...over 5 years ago1 answer7999 viewsover 5 years
Please note: We are only able to handle order related enquiries via our online direct support. Commercial advertising is prohibited as per our website terms
Instant Quote
Starting from €317.00 for 7 days of unlimited Japan Rail travel
Can’t find the answer?
Learn from over 18604 questions about the Japan Rail Pass, or ask our Japan Rail travel experts
Ask Question- 1
- 2
- 3
- 4
- 5
Popular Questions
Get pocket Wifi in Japan
Visit us on Facebook
Get inspired for your visit to Japan by following us on Instagram and don't forget your own shots once you are there.
Find out where to buy the japan rail pass online.
Order your JRPass Now!
We have special prices for children and great first class options. See all tickets or see our range of Regional Passes