Purchased the wrong pass
I obtained a Japan Regional Pass back in July for my upcoming trip this August. Regrettably, I've...about 2 years ago3 answers3924 viewsabout 2 years5-day Takayama- Hokuriku Area Tourist Pass
Hi! I'm a little confused as to the trains that i can use for free with the regional pass. I am ...about 2 years ago1 answer3338 viewsabout 2 yearsTravelling to Fukuoka and Nagasaki, Hiroshima,Miyajima
Hello, I will be travelling to Fukuoka in September and would like to purchase a JR Pass or a Re...about 2 years ago5 answers3647 viewsalmost 2 yearsfuji-shizuoka tourist pass
Hello Daniel We want to travel from Atami-station to kawaguchiko station. We also travel around ...about 2 years ago1 answer3262 viewsabout 2 yearsFirst Japan visit - rail questions
Hi, First time traveller to Japan. Will be going with a 7 year old so I’m trying to find the bes...about 2 years ago1 answer3317 viewsabout 2 yearsWhich is the best JR pass to get
Hi there, Following is my itinerary (Nakasendo walk and other town visit) and I am thinking if i...about 2 years ago5 answers3352 viewsabout 2 yearsOsaka > Shingu > Kyoto
Hi, I am going to Japan to explore the Kumono area, esp Nachi Fall. My itinerary will basically f...about 2 years ago0 answers3559 viewsWhich pass or passes are best for 14 day Tokyo - Kyoto - Osaka -T...
Which pass or passes are best for 14 day Tokyo - Kyoto - Osaka -Tokyo with 2 nights Hakone in the...about 2 years ago1 answer3675 viewsabout 2 yearsdate of service？
Hi，I made a reservation yesterday :#1955772，but no feedback email received.I would like to know ...about 2 years ago1 answer3661 viewsabout 2 yearsCancellation of a JRP
Dear All, I ordered a pass by mistake on Sunday (yesterday) and have been trying to cancel since ...about 2 years ago1 answer3933 viewsalmost 2 yearsShould I purchase JRpass?
Hello. I will be arriving Osaka in July and staying 7 days there. On day 8 , I will be travellin...about 2 years ago1 answer3613 viewsabout 2 yearsMs TC
Hi I will be travelling to Hokkaido from 11 Jul to 19 Jul 2023. I am interested to purchase the 4...about 2 years ago1 answer3608 viewsabout 2 yearsRegional pass
Hi. We will be travelling to Fukuoka this end of June. We plan to visit Nagasaki and Hiroshima t...about 2 years ago4 answers3587 viewsabout 2 yearsWhich Pass To Buy
Hello! Family is going to Japan for 10 days. Osaka for five and Tokyo for five. While in Osaka, ...about 2 years ago2 answers3511 viewsabout 2 yearsTravel pass to purchase
I will be travelling to Fukuoka this month. I plan to visit Nagasaki and Hiroshima this time. Ma...about 2 years ago2 answers3446 viewsabout 2 yearsJR East pass
I read holders of such pass get to ride the 13 Joyful Trains for free. Some of them serve meals a...about 2 years ago1 answer3575 viewsabout 2 yearsHaven't received order or any updates
Hello, I placed an order last Sunday and have not received a confirmation email or a tracking ema...about 2 years ago1 answer3579 viewsabout 2 yearsTakayama
Is Takayama covered by Osaka-Tokyo-Hokuriku arch pass?about 2 years ago1 answer3486 viewsabout 2 yearsRefund
I purchased a 7 days normal regional tourist pass valid starts today. I have a changed in my trav...about 2 years ago1 answer3937 viewsabout 2 yearsHokuriku Arch Pass & the Azusa 50 Limited Express?
Can I confirm whether the HA Pass can be used on the direct Azusa 50 Limited Express from Matsumo...over 2 years ago2 answers3481 viewsover 2 years
Please note: We are only able to handle order related enquiries via our online direct support. Commercial advertising is prohibited as per our website terms
Instant Quote
Starting from $355.00 for 7 days of unlimited Japan Rail travel
Can’t find the answer?
Learn from over 18682 questions about the Japan Rail Pass, or ask our Japan Rail travel experts
Ask Question- 1
- 2
- 3
- 4
- 5
Popular Questions
Get pocket Wifi in Japan
Visit us on Facebook
Get inspired for your visit to Japan by following us on Instagram and don't forget your own shots once you are there.
Find out where to buy the japan rail pass online.
Order your JRPass Now!
We have special prices for children and great first class options. See all tickets or see our range of Regional Passes