I email the copy of my permanent residence card last week but I haven’t heard back from you yet. My credit card was already charged and processed on April 3rd. We are flying in 3 days. Are we going to able to receive before we leave? I already send the email to the support to ask if they can change shipping address to Japan as well. How do I know if it is already shipped?
Dragonkingsdaughter
8 months ago
1 answer
Alexis
1050 posts
297 likes
8 months ago
Hi there,
Our support team should get back to you on that, I'm very sorry about that. I would suggest emailing them again to see if anything has changed with the order, because it's best for you for it to be shipped to Japan directly in your instance.
Kind regards,
Alexis
Looking for more information? Search the forum
Select Category
Instant Quote
Starting from $336.00 for 7 days of unlimited Japan Rail travel
Can’t find the answer?
Learn from over 18043 questions about the Japan Rail Pass, or ask our Japan Rail travel experts
Ask Question- 1
- 2
- 3
- 4
- 5
Popular Questions
Get pocket Wifi in Japan
Visit us on Facebook
Get inspired for your visit to Japan by following us on Instagram and don't forget your own shots once you are there.
Find out where to buy the japan rail pass online.
Order your JRPass Now!
We have special prices for children and great first class options. See all tickets or see our range of Regional Passes