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rampinellipina
rampinellipina
almost 3 years ago
1 answer

My ticket didn’t arrive on time. It’s taking 4 business day considering today.
I’m leaving Brazil this night. How can I get support when I arrive in Haneda?
Can you help me with priority?!
Kr
Ricardo

avatar
Daniel-san
19362 posts
almost 3 years ago
Expert

Hi Ricardo,

I'm sorry to hear about the delay. I can't help you directly with shipping on the forum, please contact us through [email protected] with your order# and we will help you.

Kind regards,
Daniel


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