Order Your JRPass
Back to Using the Japan Rail Pass

How long does it take to cancel ordered JRPass?

sinaioli
sinaioli
9 months ago
1 answer

Hi there,

If my travel plan has changed, how long does it take for you to process my request of JR pass cancellation?

In the case when I have paid for cancellation protection, is there any other fees that may be charged for cancellation?

Thank you for your help!

Alexis
Alexis
1065 posts
9 months ago
Expert

Hi there,

Please contact [email protected] for any issues relating to cancellation or refunds.

Kind regards,

Alexis


Looking for more information? Search the forum

Select Category

Instant Quote

Starting from $345.00 for 7 days of unlimited Japan Rail travel

Can’t find the answer?

Learn from over 18059 questions about the Japan Rail Pass, or ask our Japan Rail travel experts

Ask Question

Get pocket Wifi in Japan

Get pocket Wifi in Japan

Visit us on Facebook

Get inspired for your visit to Japan by following us on Instagram and don't forget your own shots once you are there.


Find out where to buy the japan rail pass online.

Order your JRPass Now!

We have special prices for children and great first class options. See all tickets or see our range of Regional Passes