I bought a JR Pass and wanted it to be delivered at a UPS location so i can pick up from there. It said it delivered however, I went to the UPS today and they said that they never accept any mail like that… What should I do?
Back to Using the Japan Rail Pass
I ordered a JR Pass but never received
cynthiani858
almost 3 years ago
1 answer
Daniel-san
19362 posts
7663 likes
almost 3 years ago
Hi there,
I'm sorry to hear about this - please contact our JR Pass support team or e-mail us with your order# and details, so we can look into this for you.
Kind regards,
Daniel
Looking for more information? Search the forum
Select Category
Instant Quote
Starting from $330.00 for 7 days of unlimited Japan Rail travel
Can’t find the answer?
Learn from over 19028 questions about the Japan Rail Pass, or ask our Japan Rail travel experts
Ask Question- 1
- 2
- 3
- 4
- 5
Popular Questions
Visit us on Facebook
Get inspired for your visit to Japan by following us on Instagram and don't forget your own shots once you are there.
Find out where to buy the japan rail pass online.
Order your JRPass Now!
We have special prices for children and great first class options. See all tickets or see our range of Regional Passes

