Good morning.
I bought 3 passes and by mistake I didn't put the full name of each person. Is that a problem?
The voucher arrived with only the first and last names.
If when I fill in the details on the pass I put the names as they appear on the passport
Can I pick up the pass?
If not, how can I do that?
Thank you
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incomplete name

crissk
about 2 years ago
2 answers
Daniel-san
19272 posts
7508 likes
almost 2 years ago
Hi there,
This is not a question I can help you with directly at the forum. Please contact our processing team with your order#, names on voucher, and name on passport, and we can check this for you.
Kind regards,
Daniel
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