Hi - We (family of 4) leave for Japan from Canada in 2 days. I was in charge of purchasing the JR Passes and failed. Didn't realize I needed to be sent the physical passes. What is my best option now? Thank you!
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Left it too late
Cam11
6 days ago
1 answer
Alexis
1261 posts
331 likes
3 days ago
Hi there,
My suggestion would be to contact our support team at support@jrpass.com to see if we’d be able to send the pass exchange orders to your accommodation in Japan after purchasing the passes from our site.
Kind regards,
Alexis
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