Hello, I ordered 4 JR passes and received them today but I didn't get the Japan Travel guide that was supposed to come with the JR pass. How do I get this?
Thanks,
Phong
Back to Using the Japan Rail Pass
My order didn't come with Travel guide
Phong Nguyen
over 3 years ago
5 answers
Daniel-san
19362 posts
7663 likes
over 3 years ago
Hi Phong,
We include this in your package, if it is missing, please drop us a line at [email protected] and we can send you a new copy.
Kind regards,
Daniel
Phong Nguyen
5 posts
0 likes
over 3 years ago
Thanks Daniel, I contacted them and was sent a digital copy.
Looking for more information? Search the forum
Select Category
Instant Quote
Starting from $2,577.00 for 7 days of unlimited Japan Rail travel
Can’t find the answer?
Learn from over 19060 questions about the Japan Rail Pass, or ask our Japan Rail travel experts
Ask Question- 1
- 2
- 3
- 4
- 5
Popular Questions
Get pocket Wifi in Japan
Visit us on Facebook
Get inspired for your visit to Japan by following us on Instagram and don't forget your own shots once you are there.
Find out where to buy the japan rail pass online.
Order your JRPass Now!
We have special prices for children and great first class options. See all tickets or see our range of Regional Passes