Order Your JRPass
Order Your JRPass

Forum

Enter your new post below.

Back to Using the Japan Rail Pass

Name on voucher - passport name

LSC
LSC
3 months ago
1 answer

We have ordered 4 Japan Rail Passes through an agency and just received the vouchers.

On one of the vouchers, the name doesn't match the name on the passport exactly:

Name on passport:

Surname: Bak
Given name: Niels Johannes Frydshou

Name on Voucher

Bak Niels J Frydshou

So the name "Johannes" has been shortened to "J". We are a bit worried that the voucher will not be accepted, because the full name is not indicated, only a shortening.

Should we try to get a new voucher? - we leave on 20 September (less than 1 month)

Alexis
Alexis
1050 posts
3 months ago
Expert

Hi there,

Yes, it does come at a risk of being denied activation of the JR Pass if the name doesn’t match, although the difference is minute. Have you tried contacting the support team of the website/agency you had the pass issued from?

Thanks,

Alexis

Useful!0
Reply

Looking for more information? Search the forum

Select Category

Instant Quote

Starting from $336.00 for 7 days of unlimited Japan Rail travel

Can’t find the answer?

Learn from over 18041 questions about the Japan Rail Pass, or ask our Japan Rail travel experts

Ask Question

Get pocket Wifi in Japan

Get pocket Wifi in Japan
Japan Rail Pass

Visit us on Facebook

Get inspired for your visit to Japan by following us on Instagram and don't forget your own shots once you are there.


Find out where to buy the japan rail pass online.

Order your JRPass Now!

Order Now

We have special prices for children and great first class options. See all tickets or see our range of Regional Passes