Hi, we have gone ahead and ordered the JR Japan-wide rail pass for two of us. We could not see where thia could be purchased on arrival in Japan. However we live in Western Australia and doubt that the passes will arrive by Monday Mar 31, the evening of which is the day we depart Australia for Japan
Do we have any option to receive the exchange document by other means or is our only option to cancel on Monday if we have not received the documents?
Thanks for your help
Gordon and Tassya
Hi Gordon and Tassya,
To assist you with your JR Pass order, please contact our support team at [email protected].
Kind Regards,
Mariko
Thanks Matiko,
We have sent an email to [email protected].
Appreciate the fast response.
🙂
GnT
Hi Gordon and Tassya,
You are welcome! I hope you have an incredible trip to Japan!
Kind Regards,
Mariko
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