Unfortunately, I will no longer be able to use my JR Pass; however, I still have the exchange order and have not yet activated the pass. I am living in the United States. How can I get a refund for my pass (I understand that there will be a 10% deduction)?
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return of jr pass
megumivoight
over 12 years ago
1 answer
mari
1950 posts
1679 likes
over 12 years ago
Hi Megumi,
Please contact our customer service team at [email protected] quoting your jrpass.com order number and they will be happy to give you instructions on our returns process.
Hope this helps!
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