Hi, my voucher expires on October 5th, and I was unable to fly. Can I exchange it for new dates, say, after November 15th? Thank you.
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Voucher exchange

Mirkatt
2 days ago
1 answer
Daniel-san
19289 posts
7519 likes
1 day ago
Hi there,
Yes, absolutely!
The JR Pass can be exchanged at any day within 3 months after it's issue date!
If your issue date is more than 3 months before Nov 15th, then please contact our support team for a pass re-issue.
Kind regards,
Daniel
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