Hi. I didn't realize that we needed to have a physical voucher sent to us as I was hoping to pick up from Narita airport. We are leaving on the 29th of Sept and was wondering. If I ordered now, it should take 3 days to New Zealand, maybe 26th or 27th. What would be the option available to us if it doesn't arrive in time?
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What happens if our JR Pass voucher does not arrive in time?
dan_sy
2 months ago
1 answer
Alexis
1050 posts
294 likes
2 months ago
Hi there,
My suggestion would be to contact our support team at [email protected] to see if they are able to have the exchange order posted to the accommodation you’ll be staying at in Japan.
Kind regards,
Alexis
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