i chose a wrong address for my delivery choosing hong kong instead of sapporo. what can i do?? i already texted support but didn’t get answer
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wrong address
Alexis
1050 posts
295 likes
4 months ago
Hi there,
I’m sorry to hear you haven’t heard a response from our support team, as that is the only option available for queries to existing orders. My suggestion would be to email again, at [email protected] to see if you can make any changes to an existing order or if you can make a new order and be refunded for the previous one.
Thanks,
Alexis
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