I bought a pass for a friend but I did not use his full last name. He has a hyphenated last name but I only used the one he went by. Will this be an issue when picking up the pass?
Example: Bob Smith-Jones but I put just Bob Smith
Back to Using the Japan Rail Pass
Wrong name, sort of?
Tustevev
over 6 years ago
1 answer
Daniel-san
19362 posts
7663 likes
over 6 years ago
Hi there,
This might be a problem but I can't say for sure here on the forum. It is best to contact our sales team via [email protected] with your order# and name details and we will check whether any amendments are required.
Kind regards,
Daniel
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