Activation arfter pick up
Can I pick up my jr pass and not have it activated for 7 days, because I do not need it yet??about 1 year ago1 answer2758 viewsabout 1 yearAssistance Needed to Modify JR Pass Dates and Duration
Hello, I recently purchased two JR Passes but made an error when selecting the duration & st...about 1 year ago1 answer5126 viewsabout 1 yearHelp! Should I buy the 7 or 14 day JR Pass?
Hello! 👋🏼 I would like you to help me decide which JR Pass to buy. Our trip is 15 days (January 2...about 1 year ago1 answer3975 viewsabout 1 yearJR Pass can be used within the cities?
Hello everyone!! We're planning a trip to Japan and we're checking if the JR Pass is the way to ...about 1 year ago1 answer3129 viewsabout 1 yearPocket WiFi
I'm arriving on Dec 26 but not using my JR Pass until Jan 2. I was thinking that the WiFi would ...about 1 year ago1 answer2457 viewsabout 1 yearJR PASS FOR GROUP OF 25 PASSENGERS
Hi, We are and outbound tour operator in Sri Lanka. We need to purchase 25 JR passes for a group ...about 1 year ago1 answer2603 viewsabout 1 yearNarita to Kyoto
Hi, I would like to ask if i have the JR Pass and i am arriving at Narita airport at 6:30 pm. Do ...about 1 year ago1 answer6467 viewsabout 1 yearReserve seating during peak
If I purchase the Kansai-Hiroshima pass prior to entering Japan am I able to reserve seats easily...about 1 year ago1 answer4024 viewsabout 1 yearNeed advise if I should purchase a JR pass
This is my current itinerary: Day 1-4 : Tokyo Day 5: Day trip to Hakone then back to Tokyo Day 6...about 1 year ago1 answer2933 viewsabout 1 yearTokyo-Hakuba-Karuizawa Trip for February
Hello! I have a trip this upcoming February 2025 and was considering getting the JR East Nagano ...about 1 year ago1 answer8699 viewsabout 1 yearBuying the JRP after arrival
Hello, Can we purchase the JRP after we arrive in Japan? Is there a location in Tokyo where we c...about 1 year ago1 answer6896 viewsabout 1 yearReserved seat for Tohoku
Hi, i'm planning to visit sapporo on 17 -22 Feb 2025 We're planning to go with this route: Tokyo ...about 1 year ago1 answer4294 viewsabout 1 yearYour order #2567107
Thank you for your emails. It seems problematic getting the airbnb owner to accept delivery. Can ...about 1 year ago1 answer3005 viewsabout 1 yearNeed urgent feedback PLEASE re: delivery of JR PASS
I received confirmation yesterday that my ticket is ready (Your order #2567107) but it states we ...about 1 year ago1 answer2990 viewsabout 1 yearWhat type of pass or option would suit me better for my itinerary?
This is basically what my trip will look like: Tokyo (Shinjuku, Akihabara, Shibuya and Disney) ...about 1 year ago1 answer5074 viewsabout 1 yearDelivery or pick up
Dear JR Pass Support Team, My name is Fernanda, and I recently completed my JR Pass purchase (Or...about 1 year ago1 answer3738 viewsabout 1 yearChanging JR Pass Activation Date and Seat Reservation Question
I haven’t activated my JR Pass yet, but I’ve already used the pass number to reserve some train s...about 1 year ago1 answer5304 viewsabout 1 yearChanging date and Amy’s of use JR pass
Hi I have order JR pass for 2 person For our travel to Tokyo But by mistake i have submited the...about 1 year ago1 answer2469 viewsabout 1 yearstolen vaucher
Hi, I'll get to Japan after two months in Thailand and Nepal. What happens if my vaucher is stole...about 1 year ago1 answer2119 viewsabout 1 yearShinjuku to Nikko timetable and fare
Hello I would like to inquire the timetable and fare for an adult travelling from Shinjuku stati...about 1 year ago1 answer6119 viewsabout 1 year
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