Travel Pass Order Status

Hi there,

We received an e-mail from you on the 30th to cancel your order and have marked it as such.

A refund e-mail should follow in the next few days.

Kind regards,
Daniel

Hi Daniel-san! I did not hear back in time about the cancellation and assume it did not go through! I would have not cancelled knowing it was too late to purchase before the price change. Can I please continue with the purchase?!

I requested cancellation on Sept 25 and did not hear back, I was also charged so I assumed the purchase went through, and the cancellation request failed. I didn't get any email response, or any update about this. If I had known it was cancelled right away, I would have made a purchase before the 30th. Please continue with my order.