I just processed my Exchange Order for a 7 days JRPass and after I found on another site that there is another type of pass which is more suitable for me, the JR East Pass for 5 days. Is it possible to exchange it now?
Using the Japan Rail Pass(으)로 돌아가기
Can I exchange my JRPass with a JR East Pass?
radioecologie
over 14 years 전
1 답변
mari
1950 올리기
1714 좋아요
over 14 years 전
Hi there,
I'm afraid once your rail pass is processed and converted into a Japan Rail Pass you are unable to refund it or convert it to another rail pass.
If you have not converted it (eg - you still have your full exchange order), we will be happy to refund it as per our terms and conditions.
Hope this helps!

