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Hi - I just received my exchange order and realized I put my nickname instead of my legal name (which is on my passport) when I purchased. I put “jack” instead of “John”. Is this an issue? We leave for our trip in a couple of days.
Using the Japan Rail Pass(으)로 돌아가기
Nickname on my exchange order
Joflaherty45
almost 8 years 전
1 답변
Daniel-san
19375 올리기
7672 좋아요
almost 8 years 전
Hi there,
Yes, it might be an issue. Your name will have to match your passport or else the staff may not be able to activate your JR Pass.
Please contact us at [email protected] with your order# and we'll see what can be done quickly about this.
Kind regards,
Daniel
