Hi there,
I would like to inquire about refund of the JR Pass 7 Days, green car that my partner and I purchased few months ago from here but never get to use it.
Your prompt response and guidance in this matter will be highly appreciated. Looking forward to hear from you all soon.
Thank you
Hi there,
We do offer refunds for any unused passes within 12 months of purchase, for orders made through www.jrpass.com.
If you've had any issue, please contact our customer support team and start a refund case.
Kind regards,
Daniel
Hi Daniel,
I have emailed [email protected] about this matter and have yet to get a response. Please let me know if I have emailed the right address.
Thank you.
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