Travel to Takayama, Hida-Furukawa, Shirakawago & Nagoya
Hello, Next year 2023 in March-April, I'll be staying in Kyoto and using it as a home base. Is it...about 3 years ago3 answers5172 views6 monthsChild Pass
If my child is turning 6 years old while we are in Japan, do I have to purchase a pass for them? ...over 3 years ago1 answer4318 viewsover 3 yearsTateyama Alpine Kurobe Option ticket
How to buy mention ticket what are the benefitsover 3 years ago1 answer5596 viewsover 3 yearsJapan in November
Hi, like countless others, my wife and I have been waiting patiently for the Covid situation to e...almost 4 years ago3 answers5721 viewsover 3 yearsMinimum transfer time Shin Osaka
Is Shin Osaka easy to navigate for JR Rail Pass 'neebies'? We are planning a journey from Hiroshi...about 4 years ago3 answers9660 viewsalmost 4 years3 Questions to Save our Japan Trip
Hello! I’ve got multiple questions about the JR pass and when and how it works, as the rules wher...about 4 years ago1 answer7436 viewsabout 4 yearsluggage and reservation
Hi! My family (2 adults and 1 child) will go to Hiroshima from Otsuka station after quarantine pe...about 4 years ago1 answer6878 viewsabout 4 yearsTo emigrate to Japan
Hello I have so many questions about Japan, i work at a german company and would like to emigrate...almost 5 years ago1 answer8997 viewsalmost 5 yearsnew N700S (Supreme)
Good Morning, I want to ride the new N700S from Tokyo to Shin-Osaka. What is it called in Hyperd...about 5 years ago1 answer9430 viewsabout 5 yearsTOURISM FOR FOREIGNERS
When will Japan reopen for foreign tourists?over 5 years ago1 answer10552 viewsover 5 yearsSituación with Jr Pas
Good morning, I am David Fernández, I buy 4 jr pass, I already got the tickets with the kit, I wa...over 5 years ago1 answer9787 viewsover 5 yearsExtend tickets
Because of the covid-19 and the closure of many attractions in Japan we will not be able to trave...over 5 years ago1 answer10996 viewsover 5 yearsExtend my Exchange boucher Period
Hi all, Argentinean Government is taking some restrictions about get in/out from Argentine in ord...over 5 years ago1 answer9477 viewsover 5 yearsCan I extend WiFi bundle?
Hi Daniel, A few days ago I asked you if I could extend the jr pass from two weeks to three bec...over 5 years ago1 answer9333 viewsover 5 yearsWe changed our trip date due to Coronavirus
Hello! As many other concerned travelers, we are not going to Japan as we planned (next Monday). ...over 5 years ago1 answer10361 viewsover 5 yearsCancellation and Refund
Hi, My trip was cancelled due to concerns around the Coronavirus. Can I cancel my trip and recei...over 5 years ago1 answer10101 viewsover 5 yearsCancelling due to Corona Virus
Hi, I know you've been getting a lot of emails due to the Corona virus. Unfortunately we are als...over 5 years ago1 answer10432 viewsover 5 yearsCancellation Inquiry
Hello, I would like to cancel my unused 21 day pass and I have messaged [email protected] about...over 5 years ago1 answer9250 viewsover 5 yearsJRpass Reprogramming
Hello I bought a 14-day JRpass to be activated on my trip to Japan in mid-March. For reasons of p...over 5 years ago1 answer9000 viewsover 5 yearsDelivery Question
Hello Daniel-San! I ordered rail passes today (2.25.2020) at 4pm PST and my flight is on 3.2.202...almost 6 years ago2 answers8723 viewsover 3 years
Please note: We are only able to handle order related enquiries via our online direct support. Commercial advertising is prohibited as per our website terms
Instant Quote
Starting from £255.00 for 7 days of unlimited Japan Rail travel
Can’t find the answer?
Learn from over 18863 questions about the Japan Rail Pass, or ask our Japan Rail travel experts
Ask Question- 1
- 2
- 3
- 4
- 5
Popular Questions
Get pocket Wifi in Japan
Visit us on Facebook
Get inspired for your visit to Japan by following us on Instagram and don't forget your own shots once you are there.
Find out where to buy the japan rail pass online.
Order your JRPass Now!
We have special prices for children and great first class options. See all tickets or see our range of Regional Passes