Hi,
I have paid for our tickets, but no email confirming that has come through, despite it saying we'll get one in the next 'few minutes'.
Please advise.
Thanks
Back to General Japan Travel
No email confirmtion has come through
2AussiesinSydney
about 2 years ago
1 answer
Daniel-san
18919 posts
6944 likes
about 2 years ago
Hi there,
Confirmation e-mails are dispatched right after you place the order. Check your spam folder just in case.
If not, there may be a possibility that there was a typo during your check-out. In that case, please contact our support with your name, correct e-mail, and order# if you have it.
We will then be able to locate your order and sent you the details.
Kind regards,
Daniel
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