Hi,
I have paid for our tickets, but no email confirming that has come through, despite it saying we'll get one in the next 'few minutes'.
Please advise.
Thanks
Hi,
I have paid for our tickets, but no email confirming that has come through, despite it saying we'll get one in the next 'few minutes'.
Please advise.
Thanks
Hi there,
Confirmation e-mails are dispatched right after you place the order. Check your spam folder just in case.
If not, there may be a possibility that there was a typo during your check-out. In that case, please contact our support with your name, correct e-mail, and order# if you have it.
We will then be able to locate your order and sent you the details.
Kind regards,
Daniel
Aprenda de más de 19158 preguntas sobre el Japan Rail Pass, o pregunte a nuestros expertos de viajes de Japan Rail
Haga una preguntaInspírese para su visita a Japón siguiéndonos en Instagram y no se olvide de hacer sus propias fotos una vez que esté allí.
Averigüe dónde comprar el Japan Rail Pass en línea.
Tenemos precios especiales para niños y grandes opciones para primera clase. Ver todos los billetes. O vea nuestra gama de Pases regionales