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Hi, I am traveling to Japan in April, we are renting car to move from some places but we need to ...over 2 years ago4 answers3474 viewsover 2 yearsJRpass Tracking Number
Hi, I recently ordered my JRpass online yesterday 3/27/2023. I have receive my order number but ...over 2 years ago3 answers3062 viewsover 2 yearsUrgent pass required
There are two of us travelling to Japan on short notice, and we only have 2 business days before ...over 2 years ago1 answer2961 viewsover 2 yearsHello Kitty Shinkansen Spring 2023 schedule
Good afternoon I will be in Japan in April/May 2023 for the first time (I can't wait!!) I wonde...over 2 years ago4 answers9804 viewsover 2 yearsSuitcase Reuse/Disposal Service
I'm traveling from the West to East of Japan with the JR Pass visiting several cities and am curr...over 2 years ago3 answers14212 views3 monthsTokyo & Osaka
We are traveling in April. arriving at Heneda airport in Tokyo for 4 nights then to Osaka for tw...over 2 years ago3 answers3077 viewsover 2 yearsIs it worth buying a JR pass
Hi! We are flying to Japan for one week and our travel plan looks like that: Tokyo-Kioto-Osaka-To...over 2 years ago1 answer3481 viewsover 2 yearsDifference of JP Rail Pass and National/Regional Pass
Hello Community! My partner and I will betraveling in Japan from May 19th - June 3rd and cannot ...over 2 years ago2 answers4430 viewsover 2 yearsCan the hotel sign for my voucher if it arrives before me?
I need to have my vouchers sent by Fedex to my hotel in Japan. They will arrive before me. Can th...over 2 years ago1 answer3645 viewsover 2 yearsPocket Wifi Location Change
Hi Daniel-san, 4 days ago, my flight to Haneda Airport has been cancelled but I was able to rebo...over 2 years ago1 answer3782 viewsover 2 yearsDelivery Time to Portugal
Hi! I have just ordered my japan rail pass! How long is the estimate delivery time to Portugal?...over 2 years ago1 answer3551 viewsover 2 yearsNot received confirmation
Has anyone had issues ordering a JR pass? I ordered 5 for my family yesterday and haven’t receive...over 2 years ago1 answer3437 viewsover 2 yearsWhich rail passes are best
Hello, 2 of us are traveling to Japan in May: These are the train trips we need to take: 1. Sat...over 2 years ago1 answer3034 viewsover 2 yearsMeet & Greet Service question
Dear Daniel, I am considering purchasing the Meet & Greet Service for my family and I when w...over 2 years ago1 answer3133 viewsover 2 yearsTracking Number Ref.
Hi, Can you please provide me the tracking number for Order Ref. #1792623. We Purchased our JR P...over 2 years ago1 answer3651 viewsover 2 yearsCan I use JR Pass to explore Hokkaido starting at Hakodate to Sh...
Hi Daniel-San, I plan to order the JR Pass to visit Hokkaido with my family and would like to kn...over 2 years ago2 answers3885 viewsover 2 yearsMeet and Greet services
Hello, Can the Meet and Greet service representative assist with Takkyubin service as well as lug...over 2 years ago1 answer3353 viewsover 2 yearsStrollers in Shinkansen
We will be traveling to Japan in April and noticed there are some new rules for oversized baggage...over 2 years ago1 answer4112 viewsover 2 yearsWrong pronoun on the pass
Hello, I put the wrong pronoun on the JR pass, I put Mr instead of Miss, the name is correct jus...over 2 years ago1 answer3777 viewsover 2 yearsMt Fuji trip on JR Pass
Hello! I hope everyone is having an awesome day! We will be in Japan on 05/08 to 05/16/2023 - Ho...over 2 years ago1 answer3762 viewsover 2 years
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