I purchased a 7 days normal regional tourist pass valid starts today. I have a changed in my travel plan and no longer need the ticket. The ticket is unused, may I have refund for the ticket?
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Refund
Kotamas
over 1 year ago
1 answer
Daniel-san
18919 posts
6944 likes
over 1 year ago
Hi there,
We do offer refunds up to 1 year after purchase date for any unused pass purchased through www.jrpass.com.
Please contact our support team via [email protected] with your order# to request a refund, and we will follow up with you. We do not process order refund through the forum or social media.
Kind regards,
Daniel
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