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Confirmation email not received

Birdiessince94
Birdiessince94
almost 3 years ago
2 answers

We ordered our passes & have never received a confirmation email. Even after numerous emails & messages, still no response. Would really like to know if passes have been posted??

avatar
Daniel-san
19362 posts
almost 3 years ago
Expert

Hi there,

If you have the order# let me know and I can follow up. Please do not post any other personal information here, as it is a public forum.

Otherwise, please contact us by e-mail.

Kind regards,
Daniel

Birdiessince94
Birdiessince94
2 posts
almost 3 years ago

Thank you. Order #1855227. FYI I have emailed 3 times with no response. Cheers. Lynda


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