We ordered our passes & have never received a confirmation email. Even after numerous emails & messages, still no response. Would really like to know if passes have been posted??
Back to Using the Japan Rail Pass
Confirmation email not received
Birdiessince94
almost 3 years ago
2 answers
Daniel-san
19362 posts
7663 likes
almost 3 years ago
Hi there,
If you have the order# let me know and I can follow up. Please do not post any other personal information here, as it is a public forum.
Otherwise, please contact us by e-mail.
Kind regards,
Daniel
Birdiessince94
2 posts
0 likes
almost 3 years ago
Thank you. Order #1855227. FYI I have emailed 3 times with no response. Cheers. Lynda
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