Hi, I'd like to ask whether the railpass order I'm waiting for has been dispatched, because fedex is supposed to deliver it to Hungary but they don't have it yet and it's been almost 3 days since the order. Also, just in case I don't get it in time, because I'm leaving on 5 Aug (this saturday) can I use the confirmation number to exchange for the pass in Japan?
Thank you very much for your help.
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Delayed/ delivery (maybe?)
Marina366
over 2 years ago
2 answers
Daniel-san
19355 posts
7658 likes
over 2 years ago
Hi there,
You do need your physical exchange in order to activate the pass. Let me know your order# and I can follow it up for you.
Kind regards,
Daniel
Marina366
2 posts
0 likes
over 2 years ago
Thnk you my order number is 3155057
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