Hi there!
I ordered a JR Pass last Wednesday and it was scheduled to arrive last Friday which was perfect. However it got delayed and as of today, Monday 8 May, I don't have any delivery date confirmed by UPS.
I am leaving Wednesday 10 May for Japan in the morning. Which only leaves tomorrow for UPS to deliver my pass.
Do you have more information on my delivery than I do? What can I do if it does not arrive before I leave to Japan?
My JR Pass order is #1881146.
All the best,
Noémie
Hi Noémie,
I've checked your order and the pass should be delivered today between 11-13:00 hours.
Kind regards,
Daniel
Learn from over 19017 questions about the Japan Rail Pass, or ask our Japan Rail travel experts
Ask Question
Get inspired for your visit to Japan by following us on Instagram and don't forget your own shots once you are there.
Find out where to buy the japan rail pass online.
We have special prices for children and great first class options. See all tickets or see our range of Regional Passes