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divani
divani
almost 3 years ago
1 answer

one of the tickets I didn't put the whole name of my son. I just put pablo gonzalez and he is Efrain pablo gonzalez in the passport

avatar
Daniel-san
19359 posts
almost 3 years ago
Expert

Hi there,

Your first and last name do need to match your passport. If this is not the case, kindly contact our customer support to reissue the ticket.

Kind regards,
Daniel


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