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My first name is missing in my ticket

Nicole Jarmusz
Nicole Jarmusz
over 2 years ago
1 answer

Hello,
I ordered 2 JRPass tickets for two weeks a couple months ago. My order number is: #1913437

The name in my passport is Rosa Nicole Jarmusz however when purchasing the ticket I only put Nicole Jarmusz, I would like to know if this will be a problem? If so, how can I fix it?

Thanks in advance

Nicole Jarmusz

avatar
Daniel-san
19355 posts
over 2 years ago
Expert

Hi there,

We need your first and last name to match your passport. Otherwise, you may not be able to use the JR Pass.

If you need a correction, please contact our support team through www.jrpass.com/contact or [email protected]

Note that reissue fees can apply.

Kind regards,
Daniel


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