Hello,
I ordered 2 JRPass tickets for two weeks a couple months ago. My order number is: #1913437
The name in my passport is Rosa Nicole Jarmusz however when purchasing the ticket I only put Nicole Jarmusz, I would like to know if this will be a problem? If so, how can I fix it?
Thanks in advance
Nicole Jarmusz
Hi there,
We need your first and last name to match your passport. Otherwise, you may not be able to use the JR Pass.
If you need a correction, please contact our support team through www.jrpass.com/contact or [email protected]
Note that reissue fees can apply.
Kind regards,
Daniel
Learn from over 19005 questions about the Japan Rail Pass, or ask our Japan Rail travel experts
Ask Question
Get inspired for your visit to Japan by following us on Instagram and don't forget your own shots once you are there.
Find out where to buy the japan rail pass online.
We have special prices for children and great first class options. See all tickets or see our range of Regional Passes