Hi
I am travelling on a JR Railpass with Ninja Wifi modem package included.
The modem worked perfectly until it ran out of power. After recharging it it does not switch on anymore.
How can i get it fixed or exchanged.
I am currently in tokyo and still have two weeks left of travelling all over Japan.
I hope you can assist please!
Jacques
Back to Using the Japan Rail Pass
Ninja Wifi modem not working
Alexis
1050 posts
294 likes
about 2 months ago
Hi there,
My suggestion would be to contact NinjaWifi directly as we are separate companies and their support will hopefully resolve any technical issues you’re experiencing. Sorry to hear that.
Kind regards,
Alexis
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