Hi ,
I made a bank transfer for JR Pass purchase on October 13th and haven't heard back since then.
I have sent multiple emails to support@ to check if the payment is received and no reply at all.
Could you please help?
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Giovanna
over 3 years ago
1 answer
Daniel-san
19362 posts
7663 likes
over 3 years ago
Hi there,
Thank you for your message. We generally do not take bank transfer as a payment method on JRPass.com - you may have purchased through a different channel or agent.
Sorry I can't be of more help, the best thing is to contact your point of sale.
Kind regards,
Daniel
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