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Ordered a Jr pass but didn’t get a hard copy? All I have is a order number

zoe.mac5674@gmail.com
[email protected]
almost 2 years ago
1 answer

All I see over the internet is people getting physical jr pass copy’s but when ordering my pass all I was asked for is a email to send a order number too?
I have a ordering number but will that be enough to get a pass at the train stop place in Japan.
Very unsure what to do.

I am also from Australia and leave in 2 just over two weeks to go to Japan.

Zoe :)

avatar
Daniel-san
19248 posts
almost 2 years ago
Expert

Hi there,

If you ordered through us (www.jrpass.com), then please contact our support team for a status update on your order.

Kind regards,
Daniel


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