Hello,
Is it possible to buy a jr pass and address a hotel in Japan to be delivered?
How many days does it take to arrive to the hotel?
If i can not make it to Japan for some reason, can i get a refund for the pass?
Thank you in advance :)
Pass delivery

Hi there,
Yes, we can deliver to your accommodation in Japan.
Most deliveries take about 3 business days, sometimes a little faster in big cities.
We can offer a refund for any used pass, if your pass was significantly delayed during shipment then we can offer a full refund. If the pass does arrive on time, then you can still request a refund but regular fees apply.
Kind regards,
Daniel
Looking for more information? Search the forum
Select Category
Instant Quote
Can’t find the answer?
Learn from over 18415 questions about the Japan Rail Pass, or ask our Japan Rail travel experts
Ask Question- 1
- 2
- 3
- 4
- 5
Popular Questions
Visit us on Facebook
Get inspired for your visit to Japan by following us on Instagram and don't forget your own shots once you are there.
Find out where to buy the japan rail pass online.
Order your JRPass Now!
We have special prices for children and great first class options. See all tickets or see our range of Regional Passes