Dear Jr team,
I have a problem and I cannot collect my jr exchange order here in the U.K. as my local post office is holding my parcel and cannot hand it to me because the storage iron door is jammed and they don’t have access to it.
I’m flying tomorrow and i won’t be able to have it before my departure.
What are my options ?
Hi there,
Sorry to hear about this - please contact our support team with your order# and we will help you find the best possible solution for this case.
Such as a new pass delivered in Japan.
Kind regards,
Daniel
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