Order Your JRPass
Back to Using the Japan Rail Pass

single Name on the Passport, not been able to purchase the pass

Rupams100
Rupams100
about 2 years ago
3 answers

I have planned a trip to Japan on 29th Sept.'2023. I am trying to obtain JR pass, however, not able to complete the application as I have a single name on the passport. In my passport surname/Last name is blank and in the visitor visa that I have received I have my single name mentioned in Surname/Given Name category. Not sure how to get this resolved.

avatar
Daniel-san
19272 posts
about 2 years ago
Expert

Hi there,

To start, please order the JR Pass and use for the missing name part with [x], after please write our processing team through [email protected], and they can issue the ticket manually.

Kind regards,
Daniel

Rupams100
Rupams100
3 posts
about 2 years ago

ThanksDaniel. This will be really helpful.

Rupams100
Rupams100
3 posts
about 2 years ago

Daniel - I have done as advised. Have shared the order details with the [email protected] and have requested them to issue the pass in my given name as per my passport.


Looking for more information? Search the forum

Select Category

Instant Quote

Starting from $355.00 for 7 days of unlimited Japan Rail travel

Can’t find the answer?

Learn from over 18755 questions about the Japan Rail Pass, or ask our Japan Rail travel experts

Ask Question

Get pocket Wifi in Japan

Get pocket Wifi in Japan

Visit us on Facebook

Get inspired for your visit to Japan by following us on Instagram and don't forget your own shots once you are there.


Find out where to buy the japan rail pass online.

Order your JRPass Now!

We have special prices for children and great first class options. See all tickets or see our range of Regional Passes