I have planned a trip to Japan on 29th Sept.'2023. I am trying to obtain JR pass, however, not able to complete the application as I have a single name on the passport. In my passport surname/Last name is blank and in the visitor visa that I have received I have my single name mentioned in Surname/Given Name category. Not sure how to get this resolved.
single Name on the Passport, not been able to purchase the pass

Hi there,
To start, please order the JR Pass and use for the missing name part with [x], after please write our processing team through [email protected], and they can issue the ticket manually.
Kind regards,
Daniel

ThanksDaniel. This will be really helpful.

Daniel - I have done as advised. Have shared the order details with the [email protected] and have requested them to issue the pass in my given name as per my passport.
Looking for more information? Search the forum
Select Category
Instant Quote
Can’t find the answer?
Learn from over 18755 questions about the Japan Rail Pass, or ask our Japan Rail travel experts
Ask Question- 1
- 2
- 3
- 4
- 5
Popular Questions
Visit us on Facebook
Get inspired for your visit to Japan by following us on Instagram and don't forget your own shots once you are there.
Find out where to buy the japan rail pass online.
Order your JRPass Now!
We have special prices for children and great first class options. See all tickets or see our range of Regional Passes