Hi Daniel,
I made the purchase the last Thursday and I haven't received any status about the delivery. The order # is 2143597, could you please review and give me some information and response.
Regards.
Hi Daniel,
I made the purchase the last Thursday and I haven't received any status about the delivery. The order # is 2143597, could you please review and give me some information and response.
Regards.
Hi there,
Your tickets have already been issued, and a tracking number should follow soon by e-mail.
As we had a lot of last minute orders, we've prioritised by travel date and those travelling later this year may receive their tracking number in 1-2 business days alter.
Having said that, I checked your order and all is good to go.
Kind regards,
Daniel
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