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WRONG NAME IN THE EXCHANGE ORDER

vikky360
vikky360
almost 3 years ago
1 answer

Sir/Madam

Greetings

I have purchased JR PASS EXCHANGE ORDERS for myself and my Family through KLOOK Application.

The Exchange order numbers are as follows:-

  1. 19601179882- VIGNESWARAN CHANDRASEKARAN

  2. 19601179883- VISHNUPRIYA THIPPARAJU

  3. 19601179884- SMRITHI VIGNESWARAN

Though the above names are the names in the passport and I clearly had typed in the above names.

However, while receiving the EXCHANGE ORDER I had received it in the following manner:-

  1. 19601179882- VIGNESWARAN THIPPARAJU

  2. 19601179883- MS VISHNUPRIYA

  3. 19601179884- CH SMRITHI

Would there be any issue at the time of getting the JR PASS.

Since i am travelling in the next one week please help me at the earliest.

Regards
Vigneswaran

avatar
Daniel-san
19362 posts
almost 3 years ago
Expert

Hi Vigneswaran,

I'm sorry to hear about this - Klook works together with a different agent and I can not help you here.

Kindly contact your point of sale for support.

Kind regards,
Daniel

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